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BillRun implements billing and CRM systems at Monaco Telecom
Tel Aviv, June 15, 2016. BillRun Technologies Ltd., a Tel Aviv based billing company specializing in open-source and cloud solutions, has completed implementation of an advanced billing system for quad-play communication services at Monaco Telecom (MT). The financial scope of the project is worth several hundreds of thousands of Euros.
BillRun sets sail across the Mediterranean
MT services the Principality of Monaco - a territory of only 2.02 sq km with a population of 40,000 inhabitants, and the world’s most densely populated state. Located on the French Riviera, bordering Italy and Switzerland, Monaco hosts more than 300,000 tourists a year, of which approximately 100,000 are guests at conferences and meetings.
This demographic constraint presents a sizable challenge for MT - the principality's owned telecom company, which has chosen BillRun to implement its new comprehensive billing and customer care solution, following BillRun’s successful deployment of a billing system at Tel Aviv-based Golan Telecom.
Martin Péronnet, CEO of Monaco Telecom, says “We are carrying out a full transformation of our IT, from a legacy multi-vendor complex and CAPEX / OPEX-intensive system with 124 different applications and a lot of dependencies and rigidity - to a full open-source as a simple as possible solution. It is probably one of the first times in the world that an incumbent operator offering a complete B-to-B and B-to-C telecom solution for mobile, fixed, television, voice, data and hosting has accomplished such a transformation. Our purpose, in time, is to master all developments in house, to cut our IT costs by 75%, and to provide an efficient, simple and flexible system to our customers. We have chosen BillRun as our partner because BillRun is one of the best open-source billing systems, and, with the BillRun team, we have been able to deliver almost all the B-to-C in a year and a half. We are confident we will reach full project completion and that the choice of BillRun was the right one.”
The growing popularity of IPTV and other major content provider services such as Netflix, is prompting more viewers to move to streaming services, resulting in many TV subscribers leaving their cable operators. This trend is greatly increasing internet bandwidth consumption, putting considerable strain on existing network infrastructure, and making it difficult for communication service providers (CSPs) to maintain a rich quality of experience (QoE) for each network user.
Several CSPs have already implemented usage-based bandwidth billing plans through metered pricing. To ensure the success of such a service, it is essential to make subscribers aware of the problem, and highlight the benefits of switching to this new solution. Successful implementation also depends on the ability of CSPs to accurately measure and report per-subscription bandwidth, and easily share that information with customers.
To optimize networks while ensuring fair-access is granted to every user on the network, CSPs are charging heavy network users more than lighter users, and using these revenues to finance infrastructure upgrades that will satisfy QoE for all subscribers.
*This article is an abstract of the following article
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